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HESAA Collections Refused to Tell Borrower of “HARDSHIP DEFERMENT” Option
I think Teresa Gervasio, head of HESAA student services, has some ‘splainin’ to do. Why wasn’t this borrower informed of her right to a hardship deferral after she explained to a HESAA rep that she couldn’t make her monthly payment? “Ask your parents for money” is not a proper response Read more…